Sales FAQ | iPhone to Android Transfer

Can I apply one license to the program on multiple computers?


One license allows you to use one copy of the software or product on a single computer only. For each software licensee, the program can be "in use" on only one computer or hardware device at any given time. If you want to install the program on a new computer, please uninstall it from the old computer first, and then install it on the new computer.

What payment methods do you accept?


We accept Visa, MasterCard, American Express, Discover and PayPal.

Do I have to pay custom fees if I live outside of the United States?


Depending on the import laws of each country, custom and tariff fees may apply. Any extra fees are not collected by Kingosoft and we do not have any control over these fees.

Can I cancel my order after I placed it?


Once the order is processed successfully, you are not able to cancel it. All the programs in our online store can be tried before you purchase it. If you really want to cancel the order, please see our Return Policy.

When can I get the refunded money?


Usually, it will take several business days for the credit to appear on your account after we approve your refund request. If you still have problems, please contact your Issuing Bank.